1. Who we are

Out of 10 is a review and rating platform for stores, apps, services, places, and other experiences. In this policy, "Out of 10," "we," "us," and "our" refer to the operator of the Out of 10 website and services.

Contact: hello@outof10.co.

2. Information we collect

We collect information you provide directly, information created when you use the service, and limited technical information from your browser.

Information you provide

• Account details, such as name, email address, password, and profile information.
• Listings you submit, including business name, category, website, location, contact details, and description.
• Reviews, scores, criteria ratings, photos, screenshots, receipts, or other optional proof you upload.
• Contact messages, reports, owner-claim requests, and support communications.

Information collected automatically

• Device and browser information, IP address, approximate location, pages viewed, links clicked, and timestamps.
• Cookies, local storage, and similar technologies used to remember language, preferences, sessions, and security signals.

3. How we use information

• Provide, maintain, and improve the website, listings, search, reviews, and moderation tools.
• Create and display public listings, ratings, review content, badges, and owner replies.
• Detect spam, fake reviews, abuse, security issues, and policy violations.
• Respond to support requests, reports, legal requests, and account questions.
• Analyze site performance and understand how people use the platform.
• Comply with legal obligations and enforce our Terms of Service and Review Guidelines.

4. Public content

Listings, ratings, reviews, reviewer names or profile handles, owner replies, and verification labels may be visible to the public. Do not include private information about yourself or others in a public review.

5. How we share information

We do not sell personal information. We may share information with:

• Service providers that host, secure, analyze, or help operate the website.
• Moderators, support staff, or verification partners when needed to review content or claims.
• Law enforcement, regulators, courts, or other parties when required by law or necessary to protect rights, safety, or security.
• A successor organization if Out of 10 is involved in a merger, acquisition, restructuring, or asset transfer.

6. Cookies and local storage

We may use cookies and browser storage to keep you signed in, remember language preferences, support security, and measure website performance. You can control cookies through your browser settings, but some features may not work properly if they are disabled.

7. Retention

We keep information for as long as needed to provide the service, resolve disputes, enforce policies, comply with law, and maintain review integrity. Public reviews and listings may remain visible unless removed under our policies or applicable law.

8. Your choices and rights

Depending on where you live, you may have rights to access, correct, delete, export, object to, or restrict the use of your personal information. You may also have the right to withdraw consent where processing is based on consent.

To make a request, contact hello@outof10.co. We may need to verify your identity before acting on a request.

9. Children

Out of 10 is not intended for children under 13, or a higher minimum age if required by local law. We do not knowingly collect personal information from children.

10. Security and international transfers

We use reasonable administrative, technical, and organizational safeguards to protect information. No system is completely secure. If information is processed in another country, privacy protections may differ from those in your location.

11. Changes to this policy

We may update this policy as the service changes. The updated version will show a new "Last updated" date. Material changes may be announced on the website or by email where appropriate.