1. Write from real experience

Only review a business, app, service, store, or place if you personally used it, visited it, bought from it, contacted it, or had a direct experience with it. Do not review based only on rumors, screenshots from someone else, or competitor claims.

2. Be specific and fair

• Explain what happened, when it happened, and why you gave your score.
• Rate the full experience, not only one emotional moment.
• Use the 1 to 10 scale honestly. A low score should be supported by clear reasons.
• Keep criticism focused on the business experience, not personal attacks.

3. No fake or manipulated reviews

Do not post reviews that are fake, copied, generated to imitate a personal experience, or written for a business you did not use. Do not create multiple accounts, coordinate review campaigns, or ask others to post reviews that do not reflect their own experience.

4. Incentives and conflicts of interest

If you received money, free products, discounts, gifts, employment benefits, affiliate commissions, or any other incentive connected to a review, you must clearly disclose that connection. Reviews cannot be required to be positive or negative in exchange for an incentive.

Owners, employees, agencies, competitors, and family members should not review a business unless their connection is clearly disclosed and the review is allowed by platform policy.

5. Evidence and verified badges

You may upload proof such as receipts, order confirmations, screenshots, booking records, or photos. Proof helps moderators evaluate authenticity and may qualify a review for a verification label. Do not upload private information that belongs to someone else.

6. Content we do not allow

• Threats, harassment, hate speech, or discriminatory content.
• Profanity directed at people, graphic content, or sexually explicit material.
• Private information, including phone numbers, addresses, IDs, payment details, medical details, or private messages without permission.
• Defamatory claims presented as facts without support.
• Spam, ads, referral links, affiliate links, or unrelated promotions.
• Reviews about politics, religion, or personal disputes unless directly relevant to the reviewed service.

7. Business responses

Businesses may respond publicly to reviews, correct factual details, apologize, explain, or offer support. Responses must stay professional and must not reveal private customer information or pressure reviewers to remove honest feedback.

8. Reporting and moderation

Users and businesses can report reviews that appear fake, abusive, private, irrelevant, or otherwise against these guidelines. We may remove, hide, label, edit for formatting, or request more information about content. We try to apply moderation consistently to positive and negative reviews.

9. What businesses must not do

• Buy fake reviews or ask people to review experiences they did not have.
• Offer rewards only for positive reviews or punish negative reviews.
• Threaten reviewers, use intimidation, or require customers to waive their right to write honest reviews.
• Report reviews only because they are negative.
• Use employees, agencies, bots, or AI to inflate ratings without disclosure.

10. Keep reviews useful

The best reviews help someone else decide what to do next. Include practical details: product quality, delivery, service, support, pricing, refund experience, location experience, reliability, and whether you would use the business again.